Mercy Health Accessing Aged Care Services - Term 1 - 2027

FREE

FREE SESSION

Presentation #1 - Support at Home - Keeping Seniors Living at Home Longer


Thursday 4 March 2027, 10.15 am - 11.15am, Ballarat East Neighbourhood House - Community Room 102, Barkly Square, 25-39 Barkly Street, Ballarat East

· How to apply for a My Aged Care assessment

· What types of services you may be eligible for

· How to navigate the system and choose the right supports for your needs

· Where to turn for help with forms, referrals, and ongoing decisions

This presentation will give practical steps, guidance, and reassurance that people are not alone in the process.

Suitable for: Members of the general public who are seeking support and advice with navigating the aged care system, particularly with accessing supports to remain at home.


Scroll down to the purple button to register for this session.


Registration

Scroll down to register. For help, see our step-by-step guide to registering online.  Due to the set up of our online registration system, each person registered into an activity requires a separate email address. If a person wanting to register does not have an email address, please contact us.

By registering for this class you are agreeing with the Ballarat East Neighbourhood House Activity Terms and Conditions, including our Code of Conduct, Privacy Policy, Cancellation and Refund Policy and other important information.

Please note: All Ballarat East Neighbourhood House activities are for 18 years plus unless otherwise specified. Please contact us if you have any questions about this.

Questions?

For any questions, please contact us. We are available from 9.00 am - 3.00 pm Mondays and 9.00am - 5.00pm Tuesdays to Thursdays (+ to 5.00 pm Tuesdays) during school terms.

  • WhenWednesday, 3rd Mar 2027
    11:15 PM - 12:15 AM
  • Where

    Barkly Square - Ballarat East Neighbourhood House - Community Room 102

  • Facilitator

    Kaitlyn Barclay

    • Name
    Ballarat East Neighbourhood House
    Email
    reception@ballarateastnh.org.au
    Phone
    0422 612 052

    The Ballarat East Neighbourhood House Activity Terms and Conditions can be found online. You will be asked to agree to these at the next step of your registration.


    The Terms and Conditions include important information such as our Code of Conduct, Privacy Policy and Cancellation and Refund Policy. Please make yourself familiar with these Terms and Conditions before registering for and attending our activities.


    You can also read and download all policies and procedures for the Ballarat East Neighbourhood House online, including the full Ballarat East Neighbourhood House Privacy Policy.

    The Cancellation and Refund Policies form part of the Activity Terms and Conditions which are available in full online.

    Cancellation Policy

    Ballarat East Neighbourhood House (BENH) reserves the right to cancel activities if the required minimum number of participants enrolled prior to the activity starting date is not met. A full refund will be given for payments received.

    In the case that the activity teacher is unable to attend due to illness or an unexpected change of circumstances, the class may be postponed to a later date or cancelled. If the class is postponed and the rescheduled date does not suit a participant, a refund may be requested.

    Refund Policy

    Fee refunds are not automatic and must be applied for in writing to the Manager.

    The following will be taken into account before a Refund is issued:

    • Approved fee refunds are only processed after the fees have been cleared through the bank account.
    • A student excluded, suspended, or expelled under a BENH/Ballarat Neighbourhood Centre/ Wendouree Neighbourhood Centre policy or procedure is not entitled to a refund (except where any Commonwealth or State legislation or code of practice provides otherwise).
    • Where the student ceases training of their own volition prior to the midway point of the program (defined as midway through unit completion, or midway through time period of course, whichever is the earlier), the maximum fee refund will be 50% of the total fee payment.
    • Where the student ceases training of their own volition after the midway point of the program as defined above, no refund is payable.
    • Refunds will not be issued after course commencement except in exceptional circumstances or where funding guidelines stipulate this requirement. In exceptional circumstances a participant may apply in writing for special consideration of a refund for the following bereavement, hospitalisation and/or unexpectedly having to assume carer’s responsibilities.
    • BENH will not issue refunds for a change in working hours; inconvenient travel; moving interstate; job change or change of career direction or change of mind.
    • Actual attendance in class by the student will not be considered when assessing a refund request.