NGV Kids on Tour is an initiative of the National Gallery of Victoria. NGV extends sincerest thanks to Event Partner, Officeworks, for their generous support of NGV Kids exhibitions and programs. #NGV #NGVKids @ngvmelbourne. Visit the website NGV KIDS Image credit: National Gallery of Victoria
Door 1 - Downstairs Kitchen
PURPOSE AND SCOPE
The purpose of this policy is to describe the responsibilities and methods for managing enrolment fees and refunds associated with program class or workshop fees.
All classes follow GST rulings for NFP Organisations as outlined in the Guide ‘Tax basics for non-profit organisations’ NAT 7966-08.214.
Payments can be made by cash, direct deposit/EFT or online. Online payments will incur additional transaction fees. All course fees must be paid in advance when enrolling. This policy will come into effect upon enrolment.
Participating at classes, courses and programs at PPNH
A non-refundable annual administration fee is due at the time of enrolment, this is additional to the course fee. This fee is payable once only during the calendar year.
All participants to classes who have paid the annual administration fee are welcome to become a member and be part of the future growth of Phoenix Park Neighbourhood House.
Bookings are essential for all activities.
Classes will run subject to having minimum numbers enrolled. If a course is cancelled due to insufficient enrolments or other factors, participants will be notified and a credit or refund for class fees (excluding transaction fees) will be issued.
For participants wanting to enrol in a course for part of the term, this will need to be discussed with Management and considered for approval. This is subject to minimum numbers being enrolled, and pro rata fees at a higher rate applied. Discretion may be exercised by Management in all situations.
A refund will be provided if;
No tutor/teacher is available.
Classes cancelled by PPNH, due to unforeseen circumstances ; building closure.
Classes cancelled due to Covid-19, in line with Victorian Government regulations and PPNH covid safe plan.
A refund will not be provided if;
Participant is unable to attend (for example holidays)
If a participant withdraws from the course once the course has commenced.
We understand that circumstances change, and participants may need to withdraw from a course. Where a participant cancels or withdraws their enrolment 3 days prior to the course commencing, a refund of fees [excluding transaction fees] will be permitted.
Should a cancellation be made with less than 72 hours to course commencement, fees will not be refunded.